Oh Neigh Neigh Km@rt

For all those who wait with baited breath and devour each of my random F@ceb00k postings about nothings-going-on during my day, you know I haven't liked Km@rt for days now. It all started last weekend when Finn informed she had to be a horse for Halloween. Okay, that was a problem but a quick search later and I found a perfect costume--read as cheap enough for me. So I ordered it and even added extra fast shipping to it so I knew it would be in my hands well before Saturday night's inaugural Fall Fest-apalooza began. All day Tuesday I waited and no shipping notice. The costume was supposed to arrive no later than 10/21 so I tried not to panic. So all day Wednesday I waited too and the panic set in big time. Late Wednesday evening I was assured by Km@rt's customer service that my costume would indeed arrive on Thursday. Okay, so I go back to faking patience and hope for the best even though I still had no shipping notice. Thursday arrives and I wait again. Nothing all day and I start getting really angry and frustrated and hot under the collar. I called Kmart customer service again and was told this time that "no shipping notice means it has not shipped". Duh, but I felt even more mad that I believed customer service rep #1. I also found out that ordering from Km@rt dot com means your package will ship from whichever store closest to you has it. Early Friday morning I call the store in West Virginia that was responsible for making me crazy and their excuse for not shipping it was classic. They said "one of their employees had a sick family member and they were behind". How small is this store if one person being out wreaks so much havoc? I had no choice but to cancel the order and feel incredibly guilty that my promise to Finn was being broken and I couldn't fix it. I made one more call to Km@rt customer service and they found a store that had the costume in stock. It was surprising close to me and I could taste victory except for one small thing. I was scheduled to go on a field trip with Finn and had no time (or so I thought) to get it picked up. The costume was in Dothan and the pumpkin patch is only minutes away from there, but time was going to be tight tight tight as we had to get back to school before a pep rally (or pet rally if you ask Finn). So, the other mother I was riding with took pity on me and asked demanded her college age son who was coming home for the weekend from Auburn detour through Dothan and pick it up. I am pretty sure he was less than thrilled to do it, but he agreed. So I relaxed a little and felt so happy that Finn's dream would come true. After we arrived at the pumpkin patch and met up with Finn, the OM (other mother) Bonni asked the teacher if she would mind if we attempted to pick it up ourselves. She said okay and we made plans to scoot out a few minutes ahead of the bus and race on into Dothan. It worked and just a short time later I had that horse costume in my hand. Finn's words when she saw it, "Oh, Mommy I love it so much." That alone was worth all almost all of the stress that silly brown animal suit cost me.